Delivery - Waterfront Scuba
Shipping And HandlingThe delivery charge is automatically added to your order and you will see the total amount you have to pay before you confirm the order.
Cylinders are delivered next day to UK MAINLAND ONLY destinations by Parcelforce and a charge of £10.50 per cylinder will be added to your invoice. This is in addition to any other item which you may be ordering at the same time, as cylinders are transported in their own original box.
Delivery within the UK:
For orders with a value between £0 - £30 - £3.50 - 1st Class Post
For orders with a value between £30 - £150 - £5 1st Class Post
For orders with a value between £150 - £199 - £9.50 Courier Charge
Highlands and Islands £0 - £199 - £17.50
For Guaranteed next day delivery - £9.50 This service is for stock items only. While we carry over 6000 stock items, sometimes we do run out. If you need the item urgently then please phone our freephone number - to check that we have it in stock first. If it is in stock then it will be sent by Parcelforce 24hr which is guaranteed before 5pm
To a maximum of 20KG weight - £10.50 On this option we usually try and get your items out to you ASAP so if the item is in stock then it will be 24hr delivery if not then delivery should be within 1-2 days of the order, however if the order is not currently in stock we will e-mail or call you with an estimated delivery date and the option to change or cancel your order.
EU and Neighbouring States:£0 - £199 - £25 Please note it is usually best to email Waterfront Scuba on email@example.com to see if we can reduce costs for you - as is sometimes the case with smaller items.
International Orders Please e-mail Waterfront Scuba on firstname.lastname@example.org so that we can quote you individually for the shipping costs - we will endeavour to get the cheapest but safest shipping quote for your order
The Waterfront Scuba Delivery Promise
Back orders: If your item is not in stock, we will place it on back order for you. We will always e-mail or call you with the estimated arrival date and the option to change or cancel your order if you would rather not wait.
Secure and signed delivery: On receiving your product you will be required to sign for the delivery, for this reason please ensure you specify the delivery address, which is most convenient for you. If you miss the delivery you will receive a card, which will enable you to collect your item from your local post office.
Christmas Ordering: Please check on the availability of any product before ordering as it may not be available for delivery before christmas.
Guarantees: All the products we sell come with the manufacturers guarantee and Warranty. In the unlikely event of a fault please return the item to our Centre and we will handle the problem for you.
Refunds/Credits: All of the items purchased come with our 7-day no quibble guarantee (provided the item is not used, damaged and still in all of the original packaging). Outside of 7 days we will offer you an exchange or a credit note, (provided the item is not used, damaged and still in all of the original packaging). If your purchase is not in stock and needs to be ordered for you then we reserve the right to make a 20% restocking charge in the event that you wish to return the good for a refund instead of a credit.
Statuatory Rights: Nothing in these terms and conditions affects your statutory rights.
UK laws apply to this agreement irrespective of the place of delivery.
DIVING IS HAZARDOUS: WARNING OF RISK - Whilst recreational scuba diving has an excellent safety record it is a hazardous activity that may result in injury or death. Equipment purchased from The Scuba Centre should not be used without appropriate training and certification, which should be regularly renewed and updated. All equipment should be serviced in line with manufacturer, certifying agency, European and UK regulatory norms. The Scuba Centre accepts no liability for accident, injury or death resulting from the use of equipment purchased via this site.